Project Code: VA-USA-64

Social Media Moderator - Facebook

Project Title Social Media Moderator - Facebook
Project Summary We love sharing amazing stories about Veterans and Veteran-centric programs. Help our social media team ensure our pages stay positive by enforcing our Facebook comments policy.
Country United States
Agency Veterans Affairs Department
DoS Office N/A
Office Symbol OPIA
Post N/A
Section N/A
Number of Interns 50
Project Description

Our team manages the main social media channels for the entire Department of Veterans Affairs. We share many information and inspiring stories about our nation's Veterans. We sometimes get comments on our posts that require some action on our part. These include vulgar comments or slurs, SPAM, personally identifiable information (i.e. social security number) and unfortunately even threats against other people or oneself. You can help us find these comments and take the appropriate action.

Our team uses Salesforce Social Studio to schedule content for our social media channels. You will be given an account on our Salesforce Social Studio platform and will be trained in how to use it in order to review comments on our social content. This will be valuable experience to add to your repertoire and will be a tremendous help to the VA and to Veterans.

Required Skills or Interests
Social media management
Additional Information

To see a complete listing of our social channels, visit: Our team manages the Department-level channels listed at the top of the page.

The Department of Veterans Affairs' Digital Media Engagement Team internship is one of the largest and most established internship programs available through the Virtual Student Federal Service. Last year, our internship had approximately 120 interns in various departments and leadership positions. If you want to join a team that is well structured and will offer meaningful work that will help you build skills that you can actually add to your resume, then you should definitely join our team.

For more information about interning with the Department of Veterans Affairs' Digital Media Engagement Team VSFS Internship program, please visit: