Project Code: FEB-USA-4

Support Community Diplomacy & Mediation across a diverse Federal, State, & Local community in Oregon

Project Title Support Community Diplomacy & Mediation across a diverse Federal, State, & Local community in Oregon
Project Summary Work with a top-tier dispute resolution program in the Pacific Northwest and gain insight into the connection between federal, state, tribal, and local resources in a diverse, inclusive, and innovative context.
Country United States
Agency Federal Executive Board
DoS Office N/A
Post N/A
Section N/A
Number of Interns 1
Project Description

The Shared Neutrals Program sponsored by the Oregon Federal Executive Board (OFEB) is a cooperative arrangement between diverse federal, state, local, tribal and educational organizations in the Pacific Northwest region. Agencies participating in the consortium make a reciprocal agreement to share resources to provide workplace mediation, facilitation, training and coaching
The Shared Neutrals Program is designed to provide agencies with fast, free and flexible access to sophisticated conflict management services on a collateral duty basis, provide individuals in conflict with high quality, accessible, timely and confidential neutral services, and professional development of a diverse and inclusive cadre of neutrals (mediators, facilitators, trainers, coaches) within the framework of a co-mediation model and mentoring

Benefits: In this role you will have routine interaction with senior leadership across federal agencies, regional tribes, dispute resolution centers across the state, as well as educational institutions with diverse conflict resolution programs. If you have an interest in exploring public sector workplace cultures, you will find tremendous opportunities and satisfaction in this program by promoting excellent communication and inclusive healthy workplace cultures.

The Project:
Working with the governing Subcommittee members and leadership to administer the program via monthly conference calls, drafting meeting minutes and coordinating voting. Putting together a decision tree or matrix for the governing Subcommittee to decide on a course of action.

Developing and implementing strategic plans to recruit and retain neutrals, agencies and leaders. Scheduling interviews, coordinating the submission of continuing education documentation.

Managing online databases (MS Office and Google suite, Trello) and social media accounts (LinkedIn) as well as exploring and implementing virtual meeting technologies.

Updating the Program Guide, documentation of standard operating procedures and policies, and FAQ sheets, particularly to facilitate smooth onboarding and transitions between interns.

Assisting with the design and planning of research projects to optimize program evaluation metrics and reporting. Researching grant funding opportunities at local, state and federal levels. Producing regular scheduled reports to document program compliance, cost savings, and positive impact. Collecting, editing and presenting anonymous client feedback comments. Transforming case outcome spreadsheet data into infographics that reveal compelling patterns.

Crafting diverse multimedia outreach materials and presentations. Designing training events, to support the recruitment, continuing education and mentoring of ADR professionals. Designing flyers & materials to inform and promote mediation and the Shared Neutrals program to employees of partner agencies and the FEB community.

Required Skills or Interests
Cultural diplomacy
Design thinking
Editing and proofreading
Graphic design
Social media management
Survey / polling design
Additional Information

For more information on the Oregon Federal Executive Board and the Shared Neutrals program, visit: